Delivery in Denmark

We offer free shipping in Denmark on purchases over DKK 900 (135 EUR). For orders below this amount, a shipping fee of DKK 49 will be charged.

Orders are shipped to a GLS Parcel Shop near the delivery address you provide. You will receive a tracking number via both SMS and e-mail as soon as your order has been dispatched.

Delivery outside Denmark

The shipping price to Norway is DKK 179 (19 EUR), while the shipping price to the rest of the EU is DKK 70.

For delivery outside the EU, including Norway, the United Kingdom, and Switzerland, the shipping price will be displayed before you complete your order.

Orders placed Monday to Friday before 12:00 PM are shipped from our warehouse on the same business day. Orders placed after 12:00 PM, on weekends, or on public holidays will be shipped on the next business day.

The average delivery time is 1-3 business days within Denmark and Europe. The expected delivery time outside Europe is 3-7 business days.

Once your order has been shipped from our warehouse, you will receive an e-mail with tracking information for the chosen shipping provider. We recommend following the tracking number for the latest status on your delivery.

Shipping providers

We offer worldwide delivery with various shipping providers depending on your location. Once you enter your delivery address, you will be able to see which shipping options are available in your area.

When your order is dispatched, you will receive a confirmation at the e-mail address you provided when ordering. This notification contains tracking information for the shipping provider you selected.

Each shipping provider has its own terms and conditions, which may affect delivery times. Gentlemen’s Affair ApS is not responsible for delays resulting from incorrect delivery information provided by the customer.

Taxes and duties

All delivery costs are paid by the customer in all countries outside Denmark, Norway, Sweden, and the EU.

If applicable, it is the customer’s responsibility to pay any duties, including VAT, customs fees, and other import costs in the destination country.

Gentlemen’s Affair ApS is not responsible for delivery delays resulting from unpaid import duties.

Insurance

If a package is lost during transit, please write to lise@gentlemensaffair.com.

If you have not received a package that, according to tracking, has been delivered, please contact the relevant shipping provider directly and follow their claims process.

If you have any further questions about delivery, you are always welcome to contact us at lise@gentlemensaffair.com.